Unlocking Business Value through Ops Excellence and Customer Care
by LaunchAdmin | Nov 24, 2022 | Uncategorised
In an ever more competitive marketplace, irrespective of industry vertical, being able to anticipate a customer”s needs and deliver, quickly and efficiently, products and services that meet those needs, are key competitive differentiators. Businesses spend much...
Merging Tradition and Innovation to Drive Customer Value
by LaunchAdmin | Nov 24, 2022 | Uncategorised
At the beginning of the alignment process, Tina Angelos, Managing Director of AVS, wanted to get a view of where SVS and Entrade excelled as businesses, and where there were opportunities for improvement. After surveying 100 key customers across both businesses, it...